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**DID YOU KNOW THAT YOU CAN BENEFIT FROM ADDITIONAL APPOINTMENTS ? - further details under the 'Appointments' tab**

***DID YOU KNOW YOU CAN ORDER YOUR REPEAT MEDICATION AND MANAGE YOUR APPOINTMENTS ON LINE ?TO REGISTER FOR THIS SERVICE PLEASE ASK A MEMBER OF THE SURGERY TEAM FOR YOUR REGISTRATION DETAILS WHEN ARE NEXT IN*** 

 WE ARE WORKING CLOSELY WITH NOTTINGHAM UNIVERSITY SUPPORTING 4TH YEAR MEDICAL STUDENTS. FROM SEPTEMBER 2016 WE WILL HAVE STUDENTS WITH US ON 4 WEEK ATTACHMENTS. THEY WILL BE SUPERVISED BY A GP AND YOU CAN DECIDE IF YOU WANT A STUDENT PRESENT OR NOT AT YOUR CONSULTATION.

Appointments

diary_appointmentThe medical centre runs an appointment system for all consultations.

  • To make an appointment ring 921 1144 or call in to the medical centre.
  • Make one appointment for each person who wants to see the doctor.
  • Please cancel appointments as early as possible if you are unable to attend.

Urgent/same day  GP Appointments

If you need an urgent /same day appointment with a doctor, please contact the surgery between 8:00am - 10:30am and you will be offered our urgent telephone call back service.  The receptionist will take your name, telephone number and a brief description of the problem and then will pass this onto the doctor. The doctor will call you back with advice and offer you an appointment if necessary. Please be aware that you may be asked to come to the surgery later in the morning.

Practice Nurses

The practice nurses offer a range of services including: new patient, well person, elderly, asthma and diabetic check ups; immunisations; travel health arrangements; cervical smears; routine dressings, suture removal and injections; ear syringing and ear piercing.

You may see a practice nurse by appointment at the following times:

  • Monday – Friday mornings 09:00 – 12:00
  • Monday – Wednesday afternoons 13:30 – 18:00
  • Thursday afternoons 13:30 – 16:30
  • Friday afternoons 14:00 – 17:00

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Chaperone

If you feel that you want a chaperone please speak to the receptionist at the time of booking your  appointment. This is so that arrangements can be made and your appointment is not delayed in any way. The Clinical team may also require a chaperone to be present for certain consultations.

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EXTENDED EVENING AND WEEKEND OPENING HOURS

(Delivered through PartnersHealth)

Did you know as Rushcliffe patients you will benefit from additional GP appointments? These appointments will be available in the evenings and at weekends.

 

You will be able to book through your surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends.  If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough. The location will depend on the day of your appointment.

 

The additional evening and weekend appointments will be available at:

 

  • Castle Healthcare Practice in West Bridgford
  • East Bridgford Medical Centre
  • Gamston Medical Practice
  • Keyworth Medical Practice

 

PLEASE NOTE THAT ALL EXTENDED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

THERE IS NO WALK IN SERVICE OFFERED. IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM, PLEASE CALL 111

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website